1. Introduction
This Privacy Policy explains how the CRC Maesta website may collect, use, store and protect information provided by visitors and prospective customers. By using this website or submitting an enquiry, you acknowledge this Privacy Policy.
This page is intended as a website privacy notice. Please have the final policy reviewed by your legal or compliance adviser before publication, particularly where your business uses external lead-generation, analytics, CRM or advertising platforms.
2. Information We Collect
When you submit an enquiry or interact with this website, we may collect information such as:
- Name
- Mobile or telephone number
- Email address
- Property preferences or budget information that you voluntarily provide
- Information contained in your enquiry or communication with our sales team
- Technical information such as browser type, device information, pages visited and approximate usage information, where enabled through analytics or similar technologies
3. How We Use Your Information
Information may be used to respond to enquiries, provide requested project information, share floor plans or pricing, arrange site visits or callbacks, communicate about CRC Maesta, improve the website and manage enquiries and customer support.
4. Calls, WhatsApp and Other Communications
If you provide your phone number or other contact details, our sales or customer-support team may contact you by telephone, WhatsApp, SMS or email in connection with your enquiry, subject to applicable law and your choices regarding communications.
5. Sharing of Information
We may share information with service providers who help operate the website, advertising or analytics services, lead-management or CRM systems, communication providers, or other parties where reasonably necessary to handle your enquiry or where required or permitted by applicable law.
We do not intend to sell your personal information as a standalone product.
6. Cookies and Analytics
This website may use cookies, pixels or analytics technologies to understand website usage, measure advertising performance and improve the visitor experience. You can manage available cookie and browser settings through your device or browser.
7. Data Security
Reasonable technical and organisational measures may be used to protect information against unauthorised access, misuse, alteration or disclosure. However, no internet transmission or storage system can be guaranteed to be completely secure.
8. Data Retention
Information may be retained for as long as reasonably necessary to fulfil the purposes described in this policy, handle enquiries, maintain business records, comply with legal obligations, resolve disputes and enforce agreements.
9. Your Choices and Requests
You may request information about the personal data associated with your enquiry, ask for correction of inaccurate information, or request withdrawal of consent where applicable. You may also ask us to stop contacting you for promotional communications. Requests may be made through the contact details or communication channel provided on this website.
10. Third-Party Websites and Services
This website may contain links to third-party websites or use third-party services. Their privacy practices are governed by their own policies. We recommend reviewing the applicable privacy notice before providing information to a third party.
11. Children's Privacy
This website is intended for adults seeking information about residential property. We do not knowingly request personal information from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in the website, business processes or applicable requirements. The updated version will be published on this page with a revised “Last Updated” date.
13. Contact
If you have a privacy-related question or request regarding information submitted through this website, please contact the CRC Maesta sales or website team through the contact details provided on the website.
14. Applicable Law
This Privacy Policy is intended to operate subject to applicable laws and regulations in India. Where applicable, the processing of digital personal data will be handled in accordance with the requirements that apply to the relevant data processing activity.